Application Specialist
Manila, PH
What it's about
We are seeking a highly motivated Application Specialist to join our dynamic Operations Enablement Chapter. Our team is a vital part of the Business Applications Unit, dedicated to enhancing the quality and reliability of business operations. We focus on proactive operational capabilities, seamless service transitions, and tailored knowledge management.
If you have a passion for technology and growth, and are eager to innovate and optimize solutions, this is the perfect opportunity for you. Join us and be part of a team that values collaboration, expertise, and continuous improvement.
Responsibilities include:
Productivity and Quality
- Resolve business application issues quickly to ensure smooth operations.
- Facilitate the transition of application features from development to production.
- Develop initiatives to continuously improve and optimize operations.
- Automate manual activities to enhance consistency and efficiency.
- Participate in small to mid-sized projects related to operations.
Collaboration
- Communicate effectively with stakeholders during incident/problem management.
- Build and maintain good relationships with business users and platform team members.
- Interact with mid-level business leaders to align on operational priorities.
- Onboard new team members and foster collaboration within the team.
Leadership
- Develop expertise in platform and business applications.
- Identify areas for self-development and build subject matter expertise.
- Own at least one operational activity in the platform.
- Manage escalations related to operational topics.
Preferred skills and experience:
- Degree in technology, software engineering or related quantitative field
- 5 years of experience in similar role, preferably in technology and/or financial industry
- Proficient in working on relational databases (preferably Microsoft SQL Server)
- Knowledge in cloud services, preferably AWS (certification is a plus)
- Knowledge in programming languages, Java and Python is a plus
- Knowledge in Snowflake is a plus
- Proficiency with collaboration and project tools like Jira, Confluence
- Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
- Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail
- Experience with incident and problem management
- Strong in agile delivery, with release management experience and engineering exposure
- Accurate, effective, and independent working style
- Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change
- Ability to work under pressure and confidently interact with business users
- Excellent communication skills and customer centric approach
- Very good language skills in English (written/oral)
- Knowledge about private markets would be an advantage
- Comfortable with both remote and in-office work environments, and open to a shifting schedule.
Candidates that do not fulfil all the preferred skills or experience are still encouraged to apply for the position.
What we offer
Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. We are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
- Professional, international working environment
- Challenging, rewarding career within a growing company
- Collaborative environment, with on-the-job training and mentorship opportunities
- One-month sabbatical after every five years of service
Fun office and team events, including volunteer opportunities to connect with and help our local communities
www.partnersgroup.com
Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com
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