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Senior Quality Assurance Engineer

Location: 

Taguig, PH

We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 185 billion in assets under management and around 2,000 professionals across 24 offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity.

What it's about

 

Great operations don't happen by accident. They're built by people who care about getting the details right and constantly finding better ways of working. At the Business Platforms - Operations Enablement Chapter, that's exactly what we do. We build proactive operational capabilities to assure and continuously improve the quality and reliability of business operations, strengthen controls through service transitions, and deliver seamless, well-supported experiences for our users.

We're looking for an Application Specialist to bring their curiosity and drive for improvement to our team in Manila. You'll be part of a globally connected team, working within our Business Platforms agile operating model alongside colleagues around the world. This role is a great fit for someone who's genuinely passionate about technology, energized by continuous improvement, and always on the lookout for smarter ways to eliminate inefficiencies.

  

Productivity and Quality

 

  • Ensure smooth and quality-assured transition of application features from development to production environments
  • Actively develop continuous improvement initiatives and optimization of business application service operations 
  • Actively develop the automation of existing manual activities to achieve a higher and consistent level of business application service delivery to business end-users
  • Ensure smooth business application service operations by resolving data & application related issues in a timely manner 
  • Run/Lead small to mid-sized projects related to operations

 

Collaboration

 

  • Actively engage in onboarding of new joiners and foster collaboration among peers within the team
  • Effectively communicate to stakeholders as part of incident/problem management
  • Proactively establish and maintain good working relationships with business users and platform team members
  • Increasingly interact with mid-level business leaders to align on their business application priorities related to operations

 

Leadership

 

  • Develop excellent platform and business application know-how 
  • Proactively build up subject matter expertise and identify areas for further self-development
  • Be a process owner for at least one operational activity in the platform
  • Manage escalations related to operational topics in the platform

 

Compliance

 

  • Complete all compliance obligations and trainings in a timely manner, if applicable along with guiding team members to do the same
  • Thoroughly understand and coach junior colleagues on the compliance, security and operational responsibilities in your area of work
  • Work with the platform to ensure adherence to Partners Group’s policies

 

 
What we expect

 

Must have

 

  • Degree in technology, software engineering or related quantitative field 
  • 5 years of experience in similar role, preferably in technology and/or financial industry 
  • Proficient in working on relational databases (preferably Microsoft SQL Server, Snowflake is a plus)
  • Able to communicate well with stakeholders and has a customer service mindset
  • Experience in support and operations (Incident and problem management)
  • Experience in using ServiceNow, Jira, Confluence, or other similar tools
  • Strong in agile delivery, with release management experience and engineering exposure
  • Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail.
  • Accurate, effective, and independent working style 
  • Strong analytical and problem-solving skills 
  • Ability to work under pressure and confidently interact with business users 
  • Very good language skills in English (written/oral) 

 

Is an advantage

 

  • Knowledge in cloud services, preferably AWS
  • Experience in supporting SaaS systems (e.g. SAP)
  • Knowledge in CI/CD Pipelines and Tools (GitLab, Jenkins, Etc.)
  • Experience or active personal learning in Artificial Intelligence
  • Knowledge in programming languages, Java and Python
  • Knowledge about private markets

 

Candidates that do not fulfil all the preferred skills or experience are still encouraged to apply for the position.

 

 
What we offer

 

  • A fast-paced, entrepreneurial, and international working environment in Manila
  • Close collaboration with global and cross-functional teams
  • Excellent learning opportunities in HR systems and professional development
  • Broad exposure to Partners Group and the private markets industry
  • Competitive salary and benefits package

 


 

www.partnersgroup.com

 

 

Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com

 

 

 


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