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Application Specialist

Business Department:  Corporate Operations
Location: 

Zug, CH

Partners Group is a global private markets investment manager, serving over 900 institutional investors. We have USD 96 billion in assets under management and more than 1,500 professionals across 20 offices worldwide. We realize potential in private markets by financing and developing great companies, desirable real estate and essential infrastructure. We create value in our investments through active and long-term responsible ownership.

What it's about

As application support specialist within the Corporate Applications team, you are responsible for the administration of our corporate system landscape (combination of systems used by HR, Finance, Compliance, Operational Risk and Legal operated in the cloud as well as legacy applications running on premise) and the related interface framework. You will work closely with business users, other teams within IT as well as third party providers such as SAP and near shore developers to maintain our broad portfolio of applications, implement additional system requirements and develop new solutions.

 

 

Your Main Responsibilities Include

  • Support of the business users globally to find solutions for their questions and requests related to the corporate applications utilized for HR, Finance, Compliance, Operational Risk and Legal
  • Support the business in ensuring data quality including coordination of data and business process changes with other teams across the firm
  • Responsible for implementation of new business requirements by either leveraging regularly delivered cloud releases or coordinating external development resource
  • 3rd level support including escalation and ticket monitoring with external providers (e.g. SAP)
  • Act as IT contact for cloud applications providers (e.g. SAP SuccessFactors, S/4HANA, SAP Analytics for Cloud, SAP Concur, PeopleDoc…)
  • Be the security administrator for some applications, handle certificates and SSO related issues
  • Participate and assist on business projects
  • Close interaction with the Corporate Business Intelligence team to build and enhance the internal data warehouse for data analysis purposes

What we expect
  • Education in Information Technology or related fields
  • 4+ years' experience as application specialist responsible for production environment with a strong focus on technical aspects and interfaces
  • Passionate by solving problems and delivering excellent service to internal customers
  • Experience supporting Business Applications used by Finance, HR, Compliance or Legal
  • Practical experience working with APIs, Postman, SoapUI and setting up integrations
  • Experience working with SAP Cloud Platform Integration is a plus
  • Advanced knowledge of SQL
  • Responsive and adaptive in a dynamic, collaborative work environment
 

www.partnersgroup.com