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Global Service Provider Manager
Business Department:
Client Services
Location:
Zug, CH
What it's about
Global Service Provider Manager (services procurement management)
Task: Owns our global service provider framework and together with a team of Service Provider Managers ensures its implementation and adherence globally and in all business areas
The Global Service Provider Manager
- Is the thought leader for service provider management in Partners Group throughout its whole lifecycle (selection, appointment, onboarding, monitoring, offboarding)
- Sets out and continuously develops and refines the principles, guidelines, performance measures and processes for a risk-based and compliant service provider management
- Establishes, develops and manages service provider tracking and management tools
- Ensures adherence to established framework through education and targeted review
- Monitors service provider quality, risk and cost performance and guides business in performance management
- Interacts with Executive Committee and relevant group entity Boards on service provider related matters
- Shapes the consolidation strategy with preferred service providers
- Holds selected strategic service provider relationships
What we expect
You are an experienced Service Provider Manager ((senior) member of management) with 10-15 years' experience who
- has proven service provider management experience in larger, global services corporations
- has the seniority to hold senior strategic service provider relationships
- is a strong personality who can motivate people to achieve results and who can solve conflicts
- can absorb and structure a large amount of information, keep the overview, prioritize and draw conclusion for action
- has proven cost budget responsibility
- is self-driven, sees need for action, independently develops improvement plans and executes them effectively
- understands internal processes and can translate them into service provider context
www.partnersgroup.com
Job Segment:
Manager, Performance Management, Management, Human Resources