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IT Service Management Solution Expert

Business Department:  Corporate Operations
Location: 

Manila, PH

Partners Group is a global private markets investment manager, serving over 1,000 institutional investors. We have USD 119 billion in assets under management and more than 1,500 professionals across 20 offices worldwide. We realize potential in private markets by financing and developing great companies, desirable real estate and essential infrastructure. We create value in our investments through active and long-term responsible ownership.

What it's about

You will be part of our global IT team within a dynamic organization and your responsibilities will mainly include:

 

  • Take responsibility of new developments and maintenance of the PG's in-house developed applications with main focus on Service Now
  • Background in coordinating ServiceNow major upgrades, resolving conflicts between ServiceNow and other instances and providing general guidance and good practices
  •  
  • Experience with cloud application integration
  • Design solutions, prepare specifications and manage projects together with external developers
  • Documentation of systems and processes and handover to the Services Team
  • Interaction with business process owners
  • Take ownership of ServiceNow platform
What we expect
  • ServiceNow administrator/advanced certification
  • More than 7 years of experience in IT
  • Application owner for IT Service Management (ITSM) Tool
  • Experienced in programming languages like Javascript
  • Experienced in scripting languages like Powershell
  • Accurate, effective and independent working style
  • High level of flexibility, the ability to work under pressure as well as very good language skills in English (written/oral)
  • Excellent communicator with a team-oriented approach
  • Strong project management and personal organization skills
  • Agile or similar development methodology experience

What we offer

Are you a team player with an open mindset? Then you may well be the person that we are looking for. Furthermore, you are highly self-motivated, eager to learn and capable to work accurately, efficiently and independently even under pressure.

 

If you want to become part of a very team-oriented, flat, young and dynamic organization where your contribution will be recognized and rewarded, please apply online.


 

www.partnersgroup.com


Job Segment: Manager, Management