Junior Application Specialist
Singapore, SG
What it's about
The Operations Enablement is a chapter in the Partners Group Business Applications team focusing on carrying out end-user support, continuous improvement, and optimization of business application service operations, thus ensuring high-quality end-user experience.
We are seeking a Junior Application Specialist to join our dynamic team, based in Singapore. Are you a passionate team player with focus on the customer and problem-solving mindset, eager to work with new technology tools (AWS monitoring tools, Snowflake, etc.), and keen to continuously improve solutions to optimize inefficiencies in operations? This position is for you and will be focusing on platforms related to Fund & Investment Management.
You will have the following responsibilities:
Maintain and operate
- Work with business users globally to find solutions for their business problems related to the core business applications utilized for Fund & Investment Management
- Own and optimize operational and monitoring processes within platforms
- Perform routine application maintenance, migrations and upgrades
- Resolve data & application related issues to ensure smooth operations, working closely with Quality Assurance Engineers on data integrity and process assurance aspects
Transition
- Take part in projects, engaged during the development phase up to production deployment and 2nd level operations support, collaborating with platform teams in tasks to ensure smooth transition
- Plan, schedule, coordinate and manage releases of multiple applications within platform production environment
Enable customer experience and innovate
- Train and communicate with end users on new solutions, features, releases and processes
- Maintain and evolve knowledge management
- Develop preventive measures and work together with platform teams on automation and operational improvement opportunities
You have the following qualifications:
- Degree in technology, software engineering or related quantitative field
- 2-3 years of experience in similar role, preferably in the financial industry
- Experience with relational database with intermediate to advanced SQL skills
- Practical experience with incident and problem management as well as cloud services, preferably AWS
- Accurate, effective and independent working style
- Strong analytical and problem-solving skills
- Ability to work under pressure and confidently interact with business users
- Excellent communication skills and customer centric approach
Desired but not required:
- Practical experience with agile methodologies
- Basic understanding or have gained some experience of at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc.
- Knowledge about private markets
What we offer
Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we offer our employees a great place to work and develop professionally where success is recognized and rewarded. Partners Group is an equal opportunity employer committed to diversity and inclusion. We provide:
- Learn the business from some of the world's leading private markets experts
- Work in an international and dynamic environment
- Career development prospects within a long-term, growth-driven business
- Compensation package that includes base salary with bonus eligibility
www.partnersgroup.com